Chesswood Coins

Chesswood Coins are a virtual digital good available within the Chesswood platform.

Buying coins means acquiring digital access to a pool of coins assigned to the user account.

The coins are not electronic money, a payment account or a store of value outside the Chesswood service.

Coins are used only to access features, options or content made available inside the Chesswood platform.

• they can be used only within the service,
• they cannot be withdrawn to a bank account or external wallet,
• they cannot be exchanged for cash or other means of payment.

Choose the package that best matches the way you use Chesswood. The number of coins is fixed for each package, and the price is displayed automatically in the offer currency.

Offer currency: EUR.

The offer currency is selected automatically based on the region detected from the browser language settings. The page language and the currency are independent of each other.

Prices are displayed in the offer currency matched to the browser region. The number of coins in a package remains the same regardless of the page language.

The content language is selected separately from the offer currency. This means a user can see the content in English while the price is shown in EUR, GBP or USD depending on the country.

The offer supports PLN, EUR, GBP and USD without a manual currency switcher.

Packages and currency are organised so that the same pricing model can later be moved consistently into the store and checkout.

After payment confirmation, the coins should be credited to the user account without unnecessary delay.

If the coins do not appear in the account even though the payment was completed, the user should contact support and provide order details or the email address used for the purchase.

Support will review the request and help clarify the coin-crediting issue.

For problems with a purchase or coin crediting, write to: support@chesswood.top.

It is best to include the purchase date, selected package, account email address and a short description of the issue.

Reports about undelivered coins or incorrect crediting are reviewed individually.

• Chesswood Coins are intended only for use inside the platform.
• The coins are not cash and cannot be withdrawn outside the service.
• The coins should not be treated as an investment product or as a means of exchange outside Chesswood.
• The scope of features available for coins may depend on the current platform offer.

If you have questions about coins, payments or account operation, contact us through the contact page or directly through support.